Store Policies

Shipping

I ship worldwide through Australia Post.

I offer standard shipping for all Australian orders for a flat rate of $15. International shipping is calculated based on weight.

It can take up to 3 days for me to process and pack your order. I really appreciate your patience as I pack all orders myself with lots of love and care - I want them to make it safe and sound to their new homes.

Once I hand your parcel over to AUS Post, it is completely out of my control in terms of its delivery speed.


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Returns/Refunds/Exchanges

Unfortunately, I do not offer returns, refunds or exchanges for change of mind.

If your item arrives damaged, I can re-make the piece for you or you can receive a refund. Please send me images of the damaged product along with its original packaging.

Any order cancellations must be authorised via email within 24 hours of purchase (before it is shipped).


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Contact

For any other inquiries, feel free to message me below or contact me through my email studiostar@mail.com:

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